Terms of Service

Effective October 20, 2026

These terms govern your use of thefacerating.com and its free tools, paid style reports and Try-On Studio (the “Service”), operated by Vban LLC (“TheFaceRating”, “we”, “us”). By using the Service you agree to these terms and to our Privacy & Biometric Data Policy.

1. Who can use the Service

You must be at least 18 years old and able to form a binding contract.

2. What the Service is, and isn't

Face ratings, harmony and PSL estimates, celebrity bone-structure matches, first-impression scores, color seasons and compatibility ratings are algorithmic estimates for entertainment and styling inspiration. They are not medical, psychological, cosmetic-surgery or professional advice, and they say nothing about a person's worth. Results depend on photo quality, lighting, angle and lens, and different photos can give different results.

3. Your photos and content

• Only upload photos of yourself, or of an adult who has given you permission to use their photo with this Service.
• Never upload photos of anyone under 18.
• Only upload reference images (haircuts, outfits, glasses) that you have the right to use. Use them for personal styling decisions, not to impersonate or mislead anyone.
• You keep all rights to your photos. You give us a limited licence to process them solely to provide the Service, for the retention periods in the privacy policy.

4. Acceptable use

You agree not to:

• rate, mock, harass or identify other people with the Service, or upload someone's photo without their permission;
• use results or generated images to deceive, impersonate, defame or discriminate against anyone;
• upload unlawful, sexual or violent content;
• scrape, overload, reverse-engineer or work around limits or security of the Service, or resell it.

We may suspend access or refuse service if these terms are broken.

5. AI-generated images

Virtual try-on images are AI-generated previews. They are designed to keep your facial features unchanged, but they can contain inaccuracies and may not reflect how a haircut, garment or frame will look in real life. You may use the images generated for you for personal, non-commercial purposes, including sharing them on social media.

6. Purchases and credits

• Reports are one-time purchases (Starter $7.99, Pro $16.99, VIP $24.99), not subscriptions. Prices are in U.S. dollars and may change; the price shown at checkout applies.
• Studio credit packs (10 credits for $9.99 and 30 credits for $19.99) are one-time purchases. Credits do not expire and are not transferable or redeemable for cash.
• One credit covers one Studio rating and render. If a render fails, the credit is returned automatically.
• Reports and credits belong to the email address used at checkout. Paid reports stay available for 12 months after purchase and are then deleted, as described in the privacy policy, so download anything you want to keep.
• Payments are processed by Stripe; we never see your full card details.

7. Problems and refunds

If a report or render doesn't generate correctly, email privacy@thefacerating.com. We will try to fix it, and if we can't, we will refund that purchase. Nothing in these terms limits rights you have under consumer protection law.

8. Our content

The Service, including its software, design, text, measurements methodology and guides, belongs to us or our licensors. Product and celebrity names are used only to describe comparisons and do not imply affiliation or endorsement.

9. Disclaimers

The Service is provided “as is” and “as available”. To the extent permitted by law, we make no warranties that results will be accurate, that you will like a recommended style, or that the Service will be uninterrupted or error-free.

10. Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental or consequential losses, or for decisions you make based on results (for example, a haircut or purchase). Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Some jurisdictions do not allow these limits, so they may not apply to you.

11. Changes and termination

We may update these terms; the effective date above shows the latest version, and material changes will be announced on the site before they take effect. You can stop using the Service at any time and ask us to delete your data as described in the privacy policy.

12. Governing law

These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules. Disputes will be heard in the state or federal courts located in Wyoming, unless the consumer protection law of your country or state gives you the right to bring a claim where you live.

13. Contact

Vban LLC, 30 North Gould Street, Ste R, Sheridan, WY 82801, USA
Email: privacy@thefacerating.com